Contact Us

Have You Noticed Slower Speeds on AT&T’s Old Unlimited Data Plan? It Might Not be Your Imagination!

att
Justin Sullivan, Getty Images

I heard something about this the other day. If you are an AT&T Wireless customer with the old unlimited data plan you might be noticing slower download speeds. And some people aren’t happy!

I’ve been with AT&T for a very long time and have never had any problems and still don’t. Looks like this affects the top five percent of data users from a new AT&T policy that actually cuts those people’s data speeds to manage usage on the wireless networks — reducing download speeds by up to 99 percent.

So, a web page that normally takes about a second to load could take up to almost two minutes.

AT&T has roughly 17 million customers on “unlimited data” plans. My husband is one! They stopped offering the plan in 2010, but tons of people are grandfathered into the unlimited data plan. Now, At&T supposedly warned last year that it would start slowing speeds for people deemed the heaviest data users. Although, I don’t remember hearing about it.

Now please remember this does not affect most people! In today’s world of technology it’s important to know plans available and your cell phone habits, no matter what carrier you are with!

Some of these “high data users” are saying when they call to complain, customer service reps suggest to switch to one of those limited plans instead, and to use Wi-Fi when possible. Which by the way I do! I just got an iPhone and signed up for the smallest data plan, I’m nervous about the whole data thing just because I’ve never used this kind of thing before. My husband has the old unlimited plan but still tries to use Wi-Fi whenever possible which would make him not in the top 5%. He hasn’t noticed a difference on downloading speeds when he has been on the network.

To be fair:

Verizon also throttles its top 5 percent of users, but only if the cell tower they’re connected to is congested at the moment. When things clear up, speeds return to normal — but once AT&T throttles someone’s usage, it stays slow for the entire billing cycle.

AT&T spokesman Mark Siegel said the company doesn’t actually throttle everyone in its top 5 percent of “unlimited” data users, only those in areas where the wireless network is congested that month. He said only 0.5 percent of customers, or about 200,000 people, were affected in January.

Technically, AT&T isn’t in breach of contract. They’re still providing unlimited data usage to throttled customers, even if the speeds are so slow that the phone is basically useless for anything but phone calls and texting.

“They just guaranteed the highway,” Tallman conceded. “They didn’t guarantee the speed limit.”

Are you with AT&T? Do you have the old unlimited plan? Have you noticed it slowing down?

[via The Tennessean]

More From Eagle

Best of the Web

Leave a Comment

It appears that you already have an account created within our VIP network of sites on . To keep your points and personal information safe, we need to verify that it's really you. To activate your account, please confirm your password. When you have confirmed your password, you will be able to log in through Facebook on both sites.

Forgot your password?

*Please note that your points, prizes and activities will not be shared between programs within our VIP network.

It appears that you already have an account on this site associated with . To connect your existing account with your Facebook account, just click on the account activation button below. You will maintain your existing profile and VIP program points. After you do this, you will be able to always log in to http://kygl.com using your Facebook account.

*Please note that your points, prizes and activities will not be shared between programs within our VIP network.

Please fill out the information below to help us provide you a better experience.

Register on Eagle 106.3 quickly by logging in with your Facebook account. It's just as secure, and no password to remember!

Not a Member? Sign Up Here.

Sign up for an account to comment, share your thoughts, and earn points to get great prizes.

Register on Eagle 106.3 quickly by logging in with your Facebook account. It's just as secure, and no password to remember!